Capa

CARE IBD

RETHINK PRESS LIMITED
05 / 2019
9781781333501
Inglês

Sinopse

MANY PARTS OF THE CARE SECTOR ARE IN CRISIS......but investing in, designing and operating a care home proved to be one of the most rewarding things I&rsquo,ve ever done &ndash, professionally and financially.In this book I share my perspective on what you and your team need to deliver in order to make the experience the best it can possibly be for residents, while you build a sustainable, valuable business.á The mint ice cream? That story is a distillation of everything I&rsquo,ve learned. To make your care home brilliant and successful you must listen to your residents and fit your &lsquo,systems&rsquo, around them rather than you. Moreover, there&rsquo,s no reason why excellent care should be available only to those who can afford to pay a premium.Read this book, and learn how to: Design your home around your residents&rsquo, needs Define what your &lsquo,promise&rsquo, to residents will be Bring a team together to deliver those promises Put &lsquo,systems&rsquo, at the heart of everything you do Successfully market your home If you want to achieve excellence and profitability in the care sector, this is the one book you should read.