Capa

Lean Service. Certification Manual

MARGE BOOKS
11 / 2019
9788417903282
978-84-17903-28-2
Inglês
Gestiona
ESPANHA
Formação

Sinopse

We know that the services provided by any industry have increased costs between 30% and 80% due to different "wastes" in several of their processes. By leveraging Lean tools, Lean Service is designed to create a quicker and more ef? cient process that results in high-quality services and improved productivity. Some of the benefits are: Significant improvement in the quality of the services provided by a company. Significant reduction in the time spent on service activities. Significant reduction in the cost of providing services. Increased competitiveness and profitability.